How much room do I need for my inflatable ?
It depends on the age group and amount of children coming to what size you will need, and the most important thing is the size of your garden. Generally we ask for two-foot all around the inflatable for safety reasons.

What type of surface do I need ?
Grass is always the safest; however we do cater for Halls. Please contact us for further information.

If I change my mind, can I cancel the booking ?
Surrey Inflatables always say you can cancel your booking anytime you feel necessary to do so. All we ask is that you try to tell us as soon as possible so we can re-hire the inflatable. There is no cancellation fee.

When will my inflatable arrive/be collected ?
Surrey Inflatables normally deliver between 8am-11am (peak season 7am-12noon) We then collect between 5.30pm - 8.30pm depending where you live on the route. We cannot give an exact time.

Are the inflatables clean ?
All our inflatables are cleaned prior to you using them, but if you get it dirty, we will expect you to clean and leave the inflatable in the same condition you received it in.

Can you go through my house ?
We prefer a side entrance or rear access, due to the weight of the inflatables. But if you do not have any of the above, contact us and we will arrange the inflatable to suit your needs (size permitting).

Can Adults use the inflatable ?
NO Adults, unless you have ordered an inflatable for Adults. It is not approved under Health and Safety guidelines, and also the insurance company.

Can we keep the inflatable overnight ?
Yes, but overnight charges apply on most inflatables. This can be done at the time of the booking or even online or by phone. You will be responsible for the safekeep/damage of the inflatable at all times. Best to check you are covered on your household insurance.